| Sr. No. | Logo | Name of the Owner of DLA | Name of the DLA | Grievance Redressal | Privacy Policy and Terms & Conditions | Digital Lending Application | Website |
|---|---|---|---|---|---|---|---|
| 1 |
|
Easy Platform Services Private Limited | Zype |
https://www.getzype.com/grievance-redressal/
Name: Mr. Paritosh Malondkar Designation: Grievance Redressal Officer Address: 7th floor, Dyna Business Park, Plot No. A-57, Street no-1, MIDC, Mulgaon, Andheri East, Mumbai – 400093 Mail: info@getzype.com Contact: +91 9930344937 |
Website Link | ||
| 2 |
|
Jio Finance Platform and Service Limited | Jio Finance |
https://www.jiofinance.in/docs/grievance-redressal.pdf
Name: Shrey Shukla Designation: Grievance Redressal Officer Address: 1st Floor, Building 4NA, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai - 400051 Mail: gro@jiofinance.in Contact: 080-65847421 |
Website Link | ||
| 3 |
|
Dreamplug Technologies Private Limited | Cash By Cred |
Name: Mr. Atul Patro Designation: Grievance Officer Address: CRED, No. 769 and 770, 100 Feet Road, 12th Main Road, HAL 2nd Stage, Indiranagar, Bangalore, Karnataka - 560038 Mail: grievanceofficer@cred.club Contact: 080-62209150 |
Website Link | ||
| 4 |
|
Ola Financial Services Private Limited | Ola Money |
Grievance Redressal Policy
Name: Mrs. Aparna V S Designation: Grievance Officer Address: No. 414, Regent Insignia, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore - 560034, Karnataka Mail: grievance.officer@zipcash.in Contact: 080-37102429 |
Website Link | ||
| 5 |
|
Muthoot Fincorp Limited | Muthoot FinCorp ONE |
muthootfincorp.com/contact-us
Name: Ms. Julia Mathew Designation: Grievance Redressal Officer Address: Muthoot Centre, TC No.27/3722, Punnen Road, Thiruvananthapuram, Kerala 695039 Mail: julia.mathew@muthoot.com Contact: 0471-4911626 |
Website Link | ||
| 6 |
|
Paisabazaar Marketing and Consulting Private Limited | Credit Score |
https://www.paisabazaar.com/grievance-redressal
Name: Ms. Jyotsna Popli Designation: Grievance Redressal Officer Address: Plot No. 135P, Sector 44, Gurgaon-122001 Mail: servicehead@paisabazaar.com Contact: 0124-3509999 |
Website Link | ||
| 7 |
|
Dreamplug Technologies Private Limited | Prefr |
https://prefr.com/privacy_policy#grievance_redressal
Name: Sumit Sharma Designation: Head of Operations Address: 2nd Floor, Block 2, My Home Hub, Hitech City Rd, Patrika Nagar, HITEC City, Hyderabad, Telangana 500081 Mail: nodal.officer@prefr.com Contact: 040-69882777 |
Website Link | ||
| 8 |
|
Nobroker Technologies Solutions Private Limited | No Broker |
Name: Kshtregya Nath Singh Designation: Grievance Redressal Officer Address: 374, 23rd Cross Road, Sector 7, HSR Layout, Bengaluru, Karnataka 560102, India Mail: legal@nobroker.in Contact: 9821729046 |
Website Link | ||
| 9 |
|
Juspay Technologies Private Limited | JUSPAY – Hypercredit |
HyperCredit | Grievance
Name: Ankan Sengupta Designation: Nodal Grievance Redressal Officer Address: 1st Floor, Stallion Business Center, 444, 18th Main Rd, 6th Block, Koramangala, Bengaluru, Karnataka 560095 Mail: grievance.credit@juspay.in Contact: +91 8447012554 |
Website Link | ||
| 10 |
|
CreditMantri Finserv Private Limited | CrediFit |
https://www.creditmantri.com/creditmantri-customer-care/
Name: Mr. R Sudarshan Designation: Grievance Officer Address: Unit No. B2, No 769, Phase-1, Lower Ground Floor, Spencer Plaza, Anna Salai, Chennai – 600002 Mail: grievance@creditmantri.com / datagrievance@creditmantri.com Contact: 08037280058 |
Website Link | ||
| 11 |
|
Newbazaar Technologies Private Limited | Shopse |
https://www.getshopse.com/shopse-customer-grievance-policy
Name: Sushil Prajapati Designation: Nodal Officer Address: B2, 208/209, 2nd Floor, Boomerang Building, Chandivali farm road, Andheri (East), Mumbai, Maharashtra, India - 400072 Mail: nodal-officer@getshopse.com Contact: 080 6980 9292 |
Website Link | ||
| 12 |
|
Flexmoney Technologies Private Limited | Instacred |
https://flexiloans.com/grievance-redressal-mechanism
Name: Ms. Pranaali Sawant Designation: Grievance Redressal Officer Address: 6th Floor, South Annexe, Tower 2, One World Centre, 841, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 400013 Mail: nodal.grievance@epimoney.com Contact: 8879758863 |
Website Link | ||
| 13 |
|
Easy Pay Limited | EasyPay |
https://www.easypay.in/contact.html
Name: Vijay Yadav Designation: Grievance Officer Address: 5030, 5th Floor, Core B, Solitaire Business Hub, Clover Park, Viman Nagar, Pune, Maharashtra 411014 Mail: grievanceofficer@easypay.in Contact: 74869 74869 |
Website Link | ||
| 14 |
|
BValue Services Private Limited | Buddy Loans |
https://www.buddyloan.com/privacy-policy
Name: Piyush Kumar Designation: Grievance Redressal Officer Address: No. 1187, Bhagwati, 2nd Floor, 5th Main, 21st Cross, HSR Layout, Sector-7, Bengaluru-560102, Karnataka Mail: nodal.officer@buddyloan.com Contact: 9632016942 |
Website Link | ||
| 15 |
|
Carepal Fintech Private Limited | CarePal |
https://carepalmoney.com/#about
Name: Piyush Birla Designation: Grievance Redressal Officer Address: 3rd Floor, A wing, Vaman Techno Centre, Marol Makwana Road, Andheri East, Mumbai - 400059, Maharashtra Mail: greviance@carepalmoney.com Contact: 8591959487 |
Website Link | ||
| 16 |
|
Vibhuprada Service Private Limited | Aryse Fin |
https://arysefin.com/Grievance
Name: Monika Kaushik Designation: Grievance Nodal Officer Address: Office No. 7 to 12, 7th Floor, Tower B, Downtown City Vista, Survey Number 58/2, Fountain Road, Kharadi, Pune, MH 411014 Mail: support@arysefin.com Contact: 020-4730-4552 |
Website Link | ||
| 17 |
|
Ninjamonk Proptech Private Limited | Bahi Khata Loans |
https://loans.bahikhata.org/grievance-redressal
Name: Abhijeet Goel Designation: Grievance Redressal Officer Address: 762, C Block, Shyam Nagar, Kanpur, Uttar Pradesh - 208013 Mail: help@bahikhata.org Contact: 8780862493 |
Website Link | ||
| 18 |
|
Claimfriendy Private Limited | ClaimFriendy |
Name: Mr. Gurpreet Singh Designation: Grievance Redressal Officer Address: Unit No 1106, Pearls Omaxe Tower, NSP, New Delhi – 110034 Mail: grievance@claimfriendy.com Contact: 9455457471 |
Website Link | ||
| 19 |
|
Empower Fintech Private Limited | Medscred |
Name: Hardik Harshad Choksi Address: 524, Maple Trade Ctr Rd, near Surdhara Circle, Memnagar, Ahmedabad, Gujarat 380052 Mail: legal@medscred.com Contact: +91 85110 12649 |
Website Link | ||
| 20 |
|
Volo Health Services Private Limited | Finnova |
https://www.finnova.health/#contact
Name: Tushar Rastogi Address: B-501 & 502, 5th Floor, Universal Business Park, Chandivali Farm Road, Near Kamani Oil Mill, Chandivali, Andheri - East, Mumbai, Maharashtra - 400072 Mail: tushar.rastogi@volohealth.in Contact: 8657513833 |
Website Link | ||
| 21 |
|
Switch My Loan Private Limited | Cready |
Customer Grievance Redressal | Complaint Policy - Cready
Name: Durwang Sawant Designation: Grievance Redressal Officer Address: Shubhjiwan Arcade, A-902, Swami Vivekananda Rd, near Borivali Station, opp. Moksh Plaza, Mhatre Wadi, Borivali West, Mumbai, Maharashtra 400092 Mail: support@cready.in Contact: 8169890193 |
Website Link | ||
| 22 |
|
Carecoin Technologies Private Limited | Carepay |
https://carepayin.com/privacy-policy.html#grievance-redressal
Name: Nupur Khandelwal Designation: Grievance Redressal Officer Address: A-377, Basement, Defence Colony, New Delhi-11002 Mail: grievance@carepayin.com Contact: +91 806 948 9655 |
Website Link | ||
| 23 |
|
Tata Digital Private Limited | Tata Neu |
Name: Vani M Designation: Nodal Grievance officer Address: 1st Floor, Army & Navy Building, 148, M G Road, Opposite Kala Ghoda, Fort, Mumbai, 400001, India Mail: grievance.lending@tatadigital.com Contact: 1800 208 282 638 |
Website Link | ||
| 24 |
|
Moneycontrol Dot Com India Limited | Money Control |
Contact Details | Customer Service, Feedback, Helpline Moneycontrol
Name: Apurv Narula Designation: Principal Counsel Address: First Floor, Empire Complex, 414- Senapati Bapat Marg, Lower Parel Mumbai City MH 400013 IN Mail: complaint@nw18.com |
https://www.moneycontrol.com/ |
| Sr. No. | Name of the TSP | Purpose | Grievance Redressal | Privacy Policy and Terms & Conditions |
|---|---|---|---|---|
| 1 | PhonePe Limited | Payment Aggregator |
https://www.phonepe.com/contact-us/
Name: Mr. Aniket Baheti Designation: Principal Nodal Officer Address: Office-2, Floor 4,5,6,7, Wing A, Block A, Salarpuria Softzone, Service Road, Green Glen Layout, Bellandur, Bengaluru, Karnataka, Pin- 560103 Mail: pno@phonepe.com Contact: 080-68727105 |
|
| 2 | Equifax Credit Information Services Private Limited | Bureau Information |
customer_grievance_redressal_2025.pdf
Name: Museb Shaikh Designation: Principal Nodal Officer Address: Equifax Credit Information Services Pvt Ltd., 3rd floor, Building no. 9, Solitaire Corporate Park, Andheri Ghatkopar Link Road, Andheri East, Mumbai – 400093 Mail: museb.shaikh@equifax.com Contact: 1800 209 3247 |
|
| 3 | Crif High Mark Credit Information Services Private Limited | Bureau Information |
https://www.crifhighmark.com/media/5915/consumer-grievance-redressal-policy.pdf
Name: Mrs. Mamoni Dutta Designation: Principal Nodal Officer Address: Smartworks, 43EQ, 7th Floor, S. No 44 H. No 8/1 (P), Plot A, Off Bharati Vidyapeeth School, Balewadi, Pune, Maharashtra-411045 Mail: nodalofficer@crifhighmark.com Contact: 020-6715-77-77 |
|
| 4 | Broken Tusk Technologies Private Limited | Credit Assessment Verification |
https://setu.co/grievance-policy/
Name: Vinay Kesari Designation: Nodal Officer Address: Third floor, No. 2/1, Embassy Icon Annexe, Infantry Road, Bengaluru – 560001 Mail: support@setu.co |
|
| 5 | Hyperverge Technologies Private Limited | VKYC Service Provider |
HyperVerge-Consumer-Grievance-Redressal-Policy.pdf
Designation: Data Protection
Officer Address: HyperVerge Technologies Private Limited, No. 12, 2nd Floor, Urban Vault, 17th cross, Sector 7, HSR Layout, Bengaluru, Karnataka – 560102 Mail: dpo@hyperverge.co |
|
| 6 | Digiotech Solutions Private Limited | Digital Documentation Services |
https://www.digio.in/grievance-redressal-policy/
Name: Sanket Nayak Designation: Grievance Redressal Officer Address: Digiotech Solutions Private Limited, 5th Floor, Innov8, Tower-A, Mantri Commercio, Bellandur, Off Outer Ring Road, Bangalore 560103 Mail: nodal_officer@digio.in Contact: 6948-9510 |
|
| 7 | Cashfree Payments | Payment Gateway |
https://www.cashfree.com/grievance-redressal-policy/
Name: Vaibhav Kaushal Designation: Nodal Officer Address: Cashfree Payments India Pvt Ltd, Building No. 7, 10th Floor, Ecoworld, Sarjapur Marathalli Outer Ring Road, Bellandur, Bengaluru, Karnataka, India, 560103 Mail: grievances@cashfree.com |
|
| 8 | Moshpit Technologies Private Limited | Account Aggregator |
https://www.finbox.in/privacy-policy#grievance-redressal-mechanism
Name: Mr. Nikhil Bhawsinka Designation: Grievance Redressal Officer Address: FinBox, 2090, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102 Mail: grievanceofficer@finbox.in |
|
| 9 | Razorpay Software Private Limited | Payment Gateway |
https://razorpay.com/grievance-redressal/payments/
Name: Mr. Vijay Thakral Designation: Nodal Officer Address: No. 22, 1st Floor, SJR Cyber, Laskar-Hosur Road, Adugodi, Bangalore- 560030 Escalation: razorpay.com/l3-nodal-escalation |
|
| 10 | Easy Platform Services Private Limited | IT Services |
https://www.getzype.com/grievance-redressal/
Name: Mr. Paritosh Malondkar Designation: Grievance Redressal Officer Address: 7th floor, Dyna Business Park, Plot No. A-57, Street no-1, MIDC, Mulgaon, Andheri East, Mumbai – 400093 Mail: info@getzype.com Contact: +91 9930344937 |
|
| 11 | Ignosi Systems Private Limited | Account Aggregator |
Name: Mohit Nebhani Designation: Grievance Redressal Officer Address: Block A - 807 Navratna Corporate Park, Iscon Ambli Road, Ahmedabad, Daskroi, Gujarat, India - 380058 Mail: mohit.nebhnani@ignosis.ai |
| Sr. No. | Vendor Name | Purpose | Grievance Redressal | Privacy Policy and Terms & Conditions |
|---|---|---|---|---|
| 1 | Bajaj Finserv Direct Limited | Lead sourcing |
https://www.bajajfinserv.in/grievance-redressal
Name: Mr. Sowminarayan Srinivasan Address: Bajaj Auto Limited Complex Mumbai-Pune Road, Pune- 411035 MH (IN) Contact: 022 4180 3901 Mail: grievanceredressalteam@bajajfinserv.in |
|
| 2 | Resilient Digi Services Private Limited | Lead sourcing |
https://bharatpe.com/grievance-redressal-policy
Name: Rahul Tomar Designation: Grievance Redressal Officer Address: 7th and 12th Floor, Building No.8, Block-C, Cyber City DLF City Phase 2 Road, DLF City Phase 2, Gurugram, Haryana, 122008 Contact: 91 7289000552 Mail: nodalofficer@bharatpe.com |
| sr. no. | Agency Name | Location | Address | State | Pin Code | Contact Number |
|---|---|---|---|---|---|---|
| 1 | Micro Management Associate | Delhi | 17/47, 3rd floor, Mall Road, Tilak Nagar, New Delhi - 110018 | Delhi | 110018 | 8585999972 |
| 2 | UR Credit Solutions | Mumbai | 17/143, Triveni Yog CHS, Unnat Nagar 4, M.G. Road, Goregaon West, Mumbai - 400104 | Maharashtra | 400104 | 9773555527 |
| 3 | FLQ Management Service Pvt Ltd | Mumbai | C14 Nandjyoth Industrial Estate Safed Pool, Sakinaka, Andheri East, Mumbai - 400072 | Maharashtra | 400072 | 9820142248 |
| 4 | Saviour Management Service | Chennai | 439-8 PH Road, Arumbakkam, Chennai - 600106 | Tamil Nadu | 600106 | 9176358695 |
| 5 | DebtZee (Finpride Solutions Private Limited) | Navi Mumbai | 2nd Floor, Office No S-07-55, Haware's Centurion, Jagatguru Aadi Shankaracharya Marg Sector 19A, Plot No 88 to 91, Nerul East, Navi Mumbai, Thane, Maharashtra – 400706 | Maharashtra | 400706 | 7977012316 |
| 6 | Visesh Credit Services | Bengaluru | No.21, ARR Arcade, 3rd (6th) Cross, Victoria Layout, Bangalore - 560047 | Karnataka | 560047 | 9845193222 |
| 7 | ASL Enterprises | Mumbai | B-203 Hindswarashtra Industrial Estate, Marol Naka, Andheri East, Mumbai - 400059 | Maharashtra | 400059 | 9987076219 |
| 8 | Softlanding Fincare Groups | Delhi | 17/10 Mall Road, Tilak Nagar, West Delhi - 110018 | Delhi | 110018 | 8585919199 |
| 9 | TNT Business Services Private Limited | Mumbai | B-102, 1st Floor, Kailash Business Park, Park Side Vikhroli West, Mumbai – 400079 | Maharashtra | 400079 | 9167975626 |
Supporting Partners
